Privacy policy

Last Updated: December 01, 2025

Introduction

Sota Media (“we”, “us”, “our”) is a full-service marketing agency backed by Sota Holdings, helping brands with creative strategy, data insight and technical fluency. This Privacy Policy describes our practices for the collection, use, disclosure and protection of your personal information when you use our website and services.

By accessing or using our website (.. sẽ điền link web sau khi live) or engaging with our services, you acknowledge that you have read, understood and agree to the terms of this Privacy Policy.

This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), among other relevant regulations.

Information We Collect

1. Personal Information

We may collect the following types of personal information when you interact with us:

• Name
• Email address
• Company/organization name
• Job title/role
• Business phone number
• Business address
• IP address and usage data (via cookies or similar technologies)
• Any other information you choose to provide in your message or project brief

2. Usage and Technical Information

We collect certain technical and usage information when you use our website, including:

• Device information (e.g., device type, operating system, browser)
• IP address
• Pages visited on our site and time spent
• Referring/exit pages
• Cookie or similar identifiers
• Interaction data (e.g., form submissions, downloads)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry, project brief, or service request
• To provide, manage and deliver our services (e.g., marketing engagement, project work)
• To communicate with you regarding our services, updates or changes
• To personalise, improve and optimise our website, services and user experience
• To comply with legal obligations or protect our rights, property or safety
• For internal operations, analytics and business development

Disclosure of Your Information

We may share your personal information in the following circumstances:

• With our trusted service providers/sub-contractors who perform functions on our behalf (e.g., email service providers, analytics tools)
• With third-parties if required by law or to protect our rights, property or safety
• With our parent company or affiliated entities within the Sota Holdings ecosystem, where necessary to provide services you requested
• In connection with a business transfer (e.g., merger, acquisition, asset sale), we will notify you before your personal information is transferred and becomes subject to a different privacy policy

Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website to facilitate functionality and to collect usage analytics.
You can control or disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of the website.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When your information is no longer required, we will securely anonymise or delete it.

International Transfers

Your information may be transferred to, stored, or processed in countries other than your country of residence. In such cases we will ensure that appropriate safeguards are in place to protect your personal information in accordance with this policy and applicable data protection laws.

Security

We implement reasonable technical and organisational measures to safeguard your personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no system is completely secure and we cannot guarantee absolute security of your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Rectification: request correction of inaccurate or incomplete information
• Deletion: request deletion or anonymisation of your personal information
• Restriction of processing: request limitation of how we use your information
• Data portability: request a copy of your personal information in a structured, machine-readable format
• Object: object to certain types of processing, including direct marketing
• To exercise these rights, please contact us (see Section 11).

Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, you can contact us at:

• Email: contact@sota.media
• Address: 2F, 7F & 11F, CIC Tower, No.2 Nguyen Thi Due Street (Lane 219 Trung Kinh Street), Cau Giay, Hanoi, Vietnam
• Tel: +84 24 6658 5248

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the effective date of the revision. If we make material changes to how we handle your personal information, we will notify you by posting the revised policy on our website or by other appropriate means. Your continued use of our website or services after such notice constitutes your acceptance of the revised Privacy Policy.